Terms and Conditions

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to BLUE REEF COMMERCE SDN. BHD.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the BLUE REEF COMMERCE SDN. BHD., accessible from https://bluereefcommerce.com/
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Terms & Conditions

These Terms & Conditions govern your use of the Service provided by BLUE REEF COMMERCE SDN. BHD. By accessing our website or purchasing any Goods from us, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you should discontinue using the Service immediately.

These Terms apply to all visitors, customers, users, and anyone who accesses or uses the Service.

Use of the Website

You agree to use the Service only for lawful purposes and in accordance with these Terms & Conditions.

When using our website, You agree that You will not:

  • Violate any applicable laws or regulations.
  • Attempt to gain unauthorized access to our systems or networks.
  • Interfere with the operation or security of the Service.
  • Upload or transmit malicious software, viruses, or harmful code.
  • Use the website in any manner that may damage, disable, or impair its functionality.
  • Misrepresent your identity or provide false information during the ordering process.

We reserve the right to restrict or terminate access to any user who violates these Terms.

Products and Services

BLUE REEF COMMERCE SDN. BHD. specializes in offering products including but not limited to:

  • Aquarium Decor
  • Aquarium Accessories
  • Aquarium Filters
  • Related aquarium equipment and supplies

We continually strive to ensure that all product information, descriptions, images, and specifications displayed on our website are accurate and up to date.

However, slight differences in color, size, packaging, or appearance may occur due to manufacturing updates, photography, screen settings, or supplier variations.

Product images are provided for illustration purposes and may not always represent the exact appearance of the delivered product.

Product Availability

All products displayed on the Service are subject to availability.

We reserve the right to:

  • Limit the quantity of any product.
  • Modify product specifications.
  • Discontinue products without prior notice.
  • Refuse or cancel orders if products become unavailable.

If an ordered product is unavailable after an order has been placed, we will notify You as soon as reasonably possible.

Pricing

All prices displayed on the Service are subject to change without prior notice.

Although every effort is made to ensure pricing accuracy, occasional pricing errors may occur.

If an incorrect price is displayed due to a technical or human error, We reserve the right to correct the pricing and contact You before processing the order.

Prices displayed on the website do not constitute a binding offer until an order has been accepted.

Orders

By placing an Order, You confirm that:

  • The information You provide is complete and accurate.
  • You are legally capable of entering into a binding agreement.
  • You are authorized to use the selected payment method.

After an Order is submitted, You will receive an order confirmation acknowledging receipt of your Order.

Receipt of an order confirmation does not constitute acceptance of the Order.

We reserve the right to accept, reject, or cancel any Order at our discretion.

Payment

Payment must be completed using one of the payment methods made available through the Service.

Orders may not be processed until payment authorization has been successfully completed.

If payment cannot be successfully verified, the Order may be delayed, suspended, or cancelled.

Shipping and Delivery

Delivery estimates provided on the Service are intended as guidelines only.

Actual delivery times may vary due to:

  • Courier operations
  • Weather conditions
  • Public holidays
  • Remote delivery locations
  • Unexpected logistical delays

We will make reasonable efforts to deliver Goods within the estimated timeframe but cannot guarantee exact delivery dates.

Order Cancellation

Customers may request cancellation according to our Return & Refund Policy.

Cancellation requests are subject to review depending on the processing status of the Order.

Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Customers are encouraged to review that policy before making a purchase.

User Accounts

Where applicable, You are responsible for maintaining the confidentiality of your account credentials.

You agree to:

  • Keep your password secure.
  • Notify us immediately of any unauthorized access.
  • Accept responsibility for activities conducted through your account.

We shall not be liable for losses resulting from unauthorized account access caused by your failure to safeguard your login credentials.

Intellectual Property

Unless otherwise stated, all content available through the Service, including but not limited to:

  • Logos
  • Images
  • Product photographs
  • Graphics
  • Text
  • Icons
  • Website design
  • Layout
  • Software
  • Product descriptions

are the intellectual property of BLUE REEF COMMERCE SDN. BHD. or its licensors.

No content may be copied, reproduced, modified, distributed, published, or used without prior written permission.

Third-Party Link

Our Service may contain links to third-party websites for your convenience.

These websites operate independently and are not controlled by BLUE REEF COMMERCE SDN. BHD.

We are not responsible for:

  • Third-party content
  • Website availability
  • Privacy practices
  • Products or services offered by external websites

Access to third-party websites is entirely at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, BLUE REEF COMMERCE SDN. BHD. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the Service
  • Inability to use the Service
  • Purchase of Goods
  • Website interruptions
  • Technical failures
  • Data loss
  • Unauthorized access
  • Third-party actions

Our total liability shall not exceed the amount paid by You for the applicable Order giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless BLUE REEF COMMERCE SDN. BHD., its directors, employees, affiliates, partners, suppliers, and representatives from any claims, liabilities, damages, losses, expenses, or legal costs arising from:

  • Your use of the Service.
  • Your breach of these Terms & Conditions.
  • Your violation of applicable laws.
  • Your infringement of any third-party rights.

Suspension or Termination

We reserve the right to suspend, restrict, or terminate access to the Service without prior notice if:

  • These Terms are violated.
  • Fraudulent activity is suspected.
  • Illegal conduct is detected.
  • System security is threatened.

Termination shall not affect any rights or obligations that arose before termination.

Changes to These Terms

We reserve the right to revise or update these Terms & Conditions at any time.

Updated versions will become effective immediately upon publication on the Service unless otherwise stated.

Your continued use of the Service after changes have been posted constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on the Service, constitute the entire agreement between You and BLUE REEF COMMERCE SDN. BHD. concerning your use of the Service.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.

Any disputes, claims, or legal proceedings arising out of or relating to these Terms, the Service, or any purchase of Goods shall be subject to the exclusive jurisdiction of the courts of Malaysia.

By using the Service, You agree to submit to the jurisdiction of the Malaysian courts for the resolution of any disputes.

Contact Us

If You have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.

BLUE REEF COMMERCE SDN. BHD.

Website: https://bluereefcommerce.com/